Issue: You've set up ads in your app, but you can't see them.
Steps to help resolve this issue:
Step 1: Verify your placement IDs for AdMob or Appnext. To do this, navigate to the Ad Network Settings in the Monetize page and ensure the placement IDs are saved.
Step 2: Double-check the placement IDs for any errors. They should match exactly with the IDs provided by AdMob or Appnext.
Step 3: For Appodeal, confirm that your App monetization status is Approved. This information can be found in the Ad Network Settings on the Monetize page.
Step 4: Review your Ad Revenue setting. It should not be set to "Disable all ads". Instead, it should be either "Enable Ads" or "Double Ad revenue".
Step 5: Try reopening your app several times. We employ a 50/50 revenue share, meaning our ads are displayed during 50% of app sessions.
Step 6: Check your app statistics, particularly the daily usage numbers. If these are low (around 10-20), consider promoting your app. Ad networks may be hesitant to provide impressions for apps with low popularity.
Step 7: If you're using AdMob, ensure your app isn't still under review. AdMob restricts ad serving during the review period.
Step 8: Make sure your app is up-to-date. Check your AppsGeyser dashboard for any update notifications.
Step 9: If the above steps haven't resolved the issue, please don't hesitate to contact our support team.
Learn more: Submit a Support Request: Effective communication for issue resolution.
By following these steps, you should be able to troubleshoot and fix any issues with ads not appearing in your AppsGeyser application. Remember, our support team is always here to help!